Privacy Policy

House of Aesthetics (“we”, “us”, or “our”) operates the website https://houseofaestheticslucknow.in/. This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our services.

1. Information Collection

We collect the following data from users:

• Full name, email address, mobile number, city, and postal code
• Medical and health-related information shared during consultations
• Payment and billing details (e.g., UPI, credit/debit card info, masked PANs)
• IP address, device type, and browser metadata (via cookies)

2. Use of Information

We use your data to:

• Schedule and confirm appointments
• Process payments securely via third-party gateways
• Send treatment updates, reminders, or marketing (only with consent)
• Analyze user behavior for website improvements

3. Payment Security

All online payments are handled through secure third-party gateways (e.g., Razorpay, Stripe, Paytm). We do not store your payment credentials on our servers. All payment data is encrypted and compliant with PCI-DSS standards.

4. Data Sharing and Third Parties

• We may share your information with healthcare staff and service providers under strict confidentiality.
• We never sell your data to third parties.
• We use analytics tools (e.g., Google Analytics) that may track anonymized data.

5. Cookies

Our website uses cookies to enhance user experience and analyze traffic. You may disable cookies via browser settings.

6. Data Retention

We retain your personal data only for as long as necessary for the purposes outlined above or as required by law.

7. User Rights

• Access or request a copy of your data
• Correct inaccuracies
• Request deletion (subject to legal exceptions)
• Withdraw consent for marketing

8. Consent

By using our services or submitting data, you consent to our collection and use of your information as described in this policy.

9. Contact Us

Flat No. 00, IP Tower, Near Madhurima Sweets, Cinepolis Road, Vibhuti Khand, Gomti Nagar, Lucknow, Uttar Pradesh – 226010 📞 Mobile: 7678961104 📧 Email: snigdhapandey55@gmail.com